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Terms and Conditions

Effective 12/17/2013

By using the website of US Retail Flowers, Inc. ('company', 'we', 'us'), usretailflowers.com or it's subsidiary sites ('site(s)' or 'website(s)') or its subsidiary companies, you expressly agree to be legally bound, and to abide by, these terms of use.

US Retail Flowers, Inc. and the website are owned by:

US Retail Flowers, Inc.
810 S. 12th Street
Lebanon, PA 17042

US Retail Flowers, Inc. owns the following subsidiary and sister companies: Royer's flowers and gifts, Stephensons flowers and gifts, Connells Maple Lee flowers and gifts, Gerald Stevens, Inc, Flowerlink, Inc.

Use of the Website

The use of the website is at your sole risk. Neither the company, nor its affiliates, nor any of its officers, directors, or employees, agents, third-party service or content providers ("providers"), merchants ("merchants"), sponsors ("sponsors"), licensors ("licensors"), or the like (collectively, "associates"), warrant that usretailflowers.com will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of usretailflowers.com, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through usretailflowers.com. US Retail Flowers, Inc. provides this website and it's contents on an 'AS-IS' basis and makes no representations or warranties of any kind with respect to this site or its contents.

Under no circumstances shall the company or any other party involved in creating, producing, or distributing the site be liable for any direct, indirect, incidental, special, or consequential damages, including without limitation, lost profits that result from the use of or inability to use the site, including but not limited to reliance by you on any information obtained from the site or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction, or unauthorized access to the company's records, programs, or services. You hereby acknowledge that this paragraph shall apply to all content, merchandise, and services available through the site. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

Prices and Availability

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we issue a credit to your credit card account in the amount of the charge within 24 hours.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to substitute products of equal value. We may require additional verifications or information before accepting any order.

Compliance with Laws

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Sites and your purchase of products or services through our Sites. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions or our privacy policy ("Privacy Policy"), we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions could be subject to criminal or civil penalties.

The Company makes no representation that this Web Site or the Content is appropriate or available for use in locations other than the United States of America, and access to them from territories where Content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Acknowledgment and Changes

This Agreement represents the entire understanding between you and the Company regarding your relationship with the Company and use of the Web Site and supersedes any prior statements or representations. YOU AGREE TO BE BOUND BY THE TERMS OF USE by accessing any areas of the Web Site.

We reserve the right to change the Terms of Use or Privacy Policy at any time. If we make any change to the Terms of Use, we will post those changes on this, or any other appropriate page, and they will become effective upon the later of 1) the date specified by the company, if any, or 2) the posting. By accessing the Web Site after changes are made to the Terms of Use and posted on the Web Site, you agree to be legally bound and to abide by the amended terms.